Vinyltribes permanent loyalty policy
We always have better prices at Vinyltribes.com than the other sites in which we sell. Thus the customer who buy to us directly benefits from important discounts to 10% to 30%.Only LOG IN and you'll see and get the discounts in your basket!.
Full refund warranty if item not as described.
Offer only available for website orders. Discount will be applied at basket checkout process.
Our warranty
We guarantee every item we sell to be accurately listed. We endeavor to provide superior service, but if we make an error, we’ll make every effort to make it right – either by refunding all costs involved, or adjusting the selling price to everyone’s satisfaction. Be sure to contact us first before sending anything back.
We guarantee that the personal information you submit to us will not be shared, sold, or disclosed to third parties in any form, for any purposes, at any time. We will also not disclose your sales history to third parties for any purposes, at any time. Information on items you purchase will not be shared with other businesses or customers, online or off.
We use the latest security and encryption technology to protect your information. All orders placed through the shopping cart are made using secure server software (SSL). It encrypts all of your information, name and address, so that it cannot be read by anyone else on the Internet. If you have difficulty using the secure order form or are using an older browser, you may need to update the 'secure' portion of your browser.We're confident that our security system is the best in the business, and you should be, too. That's why we guarantee that every transaction you make with us will be 100% safe.
Make an offer
Maybe we are wrong with some prices, who is not in these changing times! . We would like to give you a chance to make your fair offer for this item. Simply put your email and your offer price (in euro) and we will answer a.s.a.p. Bear in mind that we also value the total volume of your offers and if you add some offers to an regular order.
Alert of next copy available
Now is easy to request the next copy available for items currently out of stock. Simply let us know your email and when the item will be again in stock we will email you. These emails will be sent in strict request order. Bear in mind that your request is not an purchase obligation.
Returns
We endeavour to provide superior service, but if you’re dissatisfied with condition, we’ll make every effort to make it right – either by refunding all costs involved, or adjusting the selling price to everyone’s satisfaction. Also we will gladly give a credit towards future purchases. We’re not responsible for out of print records that are sealed but may open carefully to check it if you want.
IMPORTANT: Be sure to contact us first before returning any items. Any returned item must be well packed and arrive in the same condition as shipped to you.
Privacy
The personal information you submit to us will not be shared, sold, or disclosed to third parties in any form, for any purposes, at any time. We will also not disclose your sales history to third parties for any purposes, at any time. Information on items you purchase will not be shared with other businesses or customers, online or off.
If you'd like to receive our newsletter(s), please join our list of informed subscribers or simply leave the sign up box selected during the account set-up process. You can manage your subscription information on your account page and can unsubscribe from any newsletter at any time.
If, however, you place an order at our web site but would prefer not to receive our newsletter, you will receive only email directly related to your orders - confirmation and receipt, etc.
Cookies
A cookie is an electronic identifier, consisting of a small string of numbers & letters, which your browser uses to track items when you place them in your shopping cart. This keeps your Shopping Cart distinct from those of other users. As soon as you complete a purchase, your cookie will expire. These cookies do not contain any personal information about you, and cannot be used by any third party to access your information. If you've logged in but haven't placed an order, your identity will be known to the computer until you shut down or log off. If your computer is publicly accessible, you should log off when leaving your desk.
Security
We use the latest security and encryption technology to protect your credit card and other information. All orders placed through the shopping cart are made using secure server software (SSL). All your personal information, , name and address, is encrypted so that it cannot be read by anyone else on the Internet. If you have difficulty using the secure order form or are using an older browser, you may need to update the 'secure' portion of your browser.
We're confident that our security system is the best in the business, and you should be, too. That's why we guarantee that every transaction you make with us will be 100% safe.
And…… for any question or constructive criticism….
Please contact us.